- Could I return any unused tiles?
- When are you open?
- Are the tiles stock items - how long for
delivery?
- Could I tile onto a
wooden floor?
- How do you cut tiles made
form natural products e.g marble, slate?
- Could I buy single tiles
or do I have to purchase complete boxes?
- Do you deliver and if
so, is there a charge?
- Do you accept credit
cards?
- Do you give free
samples?
- If I supply the
measurements could you calculate the area for me?
- Can I collect tiles from
your warehouse?
- Can I telephone you?
1. Could I return any unused tiles?
Yes, within our terms and conditions.
2. When are you open?
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Mon - Fri
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8.00 AM - 5.00 PM
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Sat
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By Appointment Only
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3. Are most flooring products stock
items - how long for delivery?
Most of all the products we use are not stocked but can be
dispatched for delivery in 3-5 working days. Special order items,
imported products may take longer.
4. Could I tile onto a wooden
floor?
No problem with tiling onto a wooden floor, but the floor must
be overlaid with special type of boarding or an alternative
product, and a flexible adhesive the grout are to be used.
5. How do you cut tiles made form
natural products e.g. marble, slate?
Natural products need to be cut with a suitable wet wheel
cutter.
6. Could I buy single tiles or do I
have to purchase complete boxes?
No you have to buy a box.
7. Do you deliver and if so is
there a charge?
Goods are delivered free within a fifty-mile radius within the
normal delivery area, provided the order value is $200.00 or
more.
8. Do you accept credit cards?
All major credit/debit cards are accepted.
9. Do you give free samples?
All samples are chargeable, but we will pay the postage &
packaging to get them to you.
10. If I supply the measurements
could you calculate the area for me?
Yes, if you email us we will do the calculations.
11. Can I collect tiles from
your warehouse?
No, our ware house is not at our showroom location it is
out of the area.
12. Can I telephone you?
Showroom Tel: 512 301 5580 Mon – Fri 8.00am to 5.00pm
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